Privacy Policy of Novak Doors & Gates

Last Updated: 2nd August 2023.

1. Information We Collect

Welcome to Novak Doors and Gates. This Privacy Policy elaborates on how we gather, use, and protect your personal information when you visit and use our website, products, and services. You agree to the practices described in this policy by accessing or using our services.

1.1. Personal Information:

When you show interest in learning about us or our products and services, we may collect personal information that you willingly provide to us., when you take part in activities on the services or otherwise when you contact us.

The personal information we collect through our website depends on the context of your interactions with us, the services you require, the products and features you use, and your choices. Personal information we collect may include the following details:

  • Names
  • Phone Number
  • Email Address
  • Contact Preferences
  • Contact or authentication data
  • Postal address
  • Residential address

All the personal information you provide must be true, complete, and accurate, and you must notify us of any changes to your personal information.

1.2. Non-Personal Information:

Non-personal information such as your device, browser, operating system, IP address, and website usage data may also be collected. This information does not identify you personally and is collected to improve our services and website, as described in this policy.



Information

2. That is Automatically Collected

Novak Doors and Gates automatically collect certain information when you visit, use, and navigate our services. The information does not reveal your identity. Still, it may include device & usage information, including your IP address, browser characteristics, operating system, language preferences, referring URLs, country, location, and other technical information. This data remains confidential with us, and we only use it to assess the traffic flow on our website, such as the location of the user most interested in our services, their interests, their preferences, and other basic data.

Note: Like many other businesses, we collect information through cookies and similar technologies.

3. How Do We Use Your Information

Your information is processed for a variety of reasons, depending on how you interact/inquire about our services:

  • For facilitating the delivery of our Services to the user: Novak Doors and Gates may use your personal information to fulfill your requests, process transactions (if any), provide customer support and deliver our services promptly.
  • For responding to user inquiries/offering support to users: Novak Doors and Gates can process your information for responding to your queries or concerns and solve any issues you might have with the requested service.
  • For fulfilling and managing your orders: We may process your information to fulfill and manage your service requests or payments made through the services.
  • For requesting Feedback from our users: We at Novak Doors and Gates may process your information when necessary to request Feedback and to contact you about your use of our service.
  • For sending you promotional and marketing advertisements: If your marketing preferences allow it, we can use the personal information you provide us for our marketing purposes. You have the option to unsubscribe from our marketing emails at any time.
  • For identifying the usage trends: We may process information about how you use our services to understand better how they are used so we can improve them for future use. 

For using cookies and similar technologies: Cookies and other similar technologies are used to improve your experience on our website. Cookies are small data files stored on your device to assist us in identifying you and providing personalized features. Your browser settings allow you to manage your cookie preferences.

4. Sharing Your Information

We never sell, trade, or rent your private data to third-party advertisers. However, we might share your information with reputable third-party service providers who may help us operate our website, conduct business, or provide you with services. These parties are required to keep your information private and are bound by their privacy policies.

5. Duration of Keeping Your Data

We will only keep your personal information for as long as it is required or permitted by law (such as tax, accounting, or other legal requirements).

Once we no longer require your personal information for legitimate business purposes, we will delete it or make it anonymous. If neither is possible, we will securely store the information and prevent it from being further processed until it can be deleted.

6. Data Security

Novak Doors and Gates use reasonable security measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. However, no data transmission method or electronic storage method is completely secure. While we make every effort to safeguard your personal information, we cannot guarantee its complete security.

7. Privacy Rights of a Californian Resident

California Civil Code Section 1798.83, also referred to as “Shine the Light,” permits the users who are residents of California to request from us, once a year and free of charge, information about categories of personal information (if any) that we may have disclosed to the third parties for direct marketing purposes along with the names and addresses of all third parties.

7.1. CCPA Privacy Notice:

California Code of Regulations describes a “resident” as:

  1. Any person who is in California for a reason other than temporary or transitory.
  2. Any person residing in California who is temporarily or transitorily absent from California. 

All other individuals are declared as “non-resident.”

8. Changes to Privacy Policy

This privacy notice may be updated from time to time to take into account developments in our practices or for legal, regulatory, or operational reasons. The revised policy will take effect immediately after it is posted. We trust you to review this policy regularly to stay up to date on how we collect, use, and protect your information.

9. Contact Us

Please contact us if you have any concerns, questions, or requests about this Privacy Policy or our data practices. You may email us at:  

https://novakdoorsandgates.com/contact/  

Or simply contact us through post:

Novak Doors and Gates

15021 Ventura Boulevard#1171 Sherman Oaks, CA 91403

Los Angeles, CA 91403

United States.

Reach out to us at +1(323) 910 2910

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